To submit a support ticket, log in to your DaicesHub account, navigate to the Help or Support section, and follow the prompts to create a ticket. Provide details about the issue you're facing, and our support team will assist you promptly.
When creating a support ticket, include a detailed description of the issue, any error messages you've encountered, and steps to replicate the problem if possible. Additionally, provide your account information for faster assistance.
You can track the status of your support ticket by logging in to your DaicesHub account and checking the Support or Help section. Our system provides real-time updates on the progress of your inquiry.
DaicesHub is committed to resolving issues promptly. While response times may vary based on the complexity of the inquiry, our team strives to address support tickets within 24 to 48 hours.
If your issue persists or requires further assistance, our support team may escalate the matter to ensure a resolution. We are dedicated to resolving your concerns and providing the support you need for a seamless experience on DaicesHub.
Yes, you can track the status of your support ticket in the Help or Support section of your DaicesHub account. We provide regular updates on the progress of your inquiry, ensuring transparency and keeping you informed.
